Effective Date: 31st May 2023
Welcome to NextGen Digitals! These Terms & Conditions (“Agreement”) govern your access and use of our services. By engaging with us, you agree to abide by these terms. Please read carefully before proceeding.
1. DEFINITIONS
• “Company” refers to NextGen Digitals, its subsidiaries, and affiliates.
• “Client” refers to any individual, business, or entity engaging with NextGen Digitals for services.
• “Services” refers to website design & development, digital marketing, social media marketing, graphic designing, IT project management, and any other related services offered by NextGen Digitals.
• “Deliverables” refers to the final output of services rendered to the Client.
2. SERVICE ENGAGEMENT
• All service engagements require a written agreement, invoice, or formal acceptance of a proposal.
• NextGen Digitals reserves the right to accept or decline service requests at its discretion.
• The scope of work will be clearly defined before the commencement of any service.
3. PAYMENT TERMS
• Payment terms are 85% upfront before project commencement and 15% upon completion unless otherwise agreed in writing.
• All invoices must be settled within 5 business days from the invoice date.
• All payments are to be made in the currency for which a quote/invoice has been provided for.
• Late payments attract a 5% late fee per week of non-payment.
• No work will commence until initial payment is received.
• No final deliverables will be handed over until full payment is completed.
4. CLIENT RESPONSIBILITIES
• The Client must provide all necessary information, content, credentials, and approvals required for service execution.
• Delays in providing required materials may affect project timelines.
• The Client is responsible for securing appropriate rights for all third-party content used in the project.
5. REVISIONS & MODIFICATIONS
• Clients are entitled to two (2) free revisions per project unless otherwise stated.
• Additional revisions will attract an extra charge based on the complexity of the request.
• Major changes beyond the agreed project scope will be charged separately.
6. CONFIDENTIALITY & DATA SECURITY
• Both parties agree to maintain strict confidentiality of sensitive business information shared during the engagement.
• NextGen Digitals ensures all website credentials, business data, and customer information are securely stored and handled.
• Any disclosure of confidential information will be subject to legal consequences.
7. INTELLECTUAL PROPERTY
• All original work created by NextGen Digitals remains the property of NextGen Digitals until full payment is received.
• Upon full payment, intellectual property rights for the specific deliverables transfer to the Client.
• NextGen Digitals reserves the right to showcase completed work in its portfolio unless a Non-Disclosure Agreement (NDA) is in place.
8. THIRD-PARTY SERVICES
• NextGen Digitals may integrate third-party services, tools, or software into projects.
• The Company is not responsible for third-party service failures, restrictions, or interruptions.
9. WARRANTIES & DISCLAIMERS
• All services are provided on an “as-is” basis without warranties of any kind.
• NextGen Digitals does not guarantee specific business outcomes, rankings, or profits from services rendered.
• The Client assumes all risks associated with implementing services.
10. LIABILITY LIMITATION
• NextGen Digitals shall not be liable for any direct, indirect, incidental, consequential, or special damagesarising from service use.
• Maximum liability is limited to the amount paid by the Client for the specific service.
11. TERMINATION & REFUNDS
• Either party may terminate services with a 7-day written notice.
• Deposits/payments are non-refundable after work has commenced.
• If a Client cancels mid-project, fees for completed work will be deducted, and the balance (if any) will be refunded at the Company’s discretion.
• In the case of refunds, payments would only be returned in the currency of which they were received.
12. FORCE MAJEURE
• NextGen Digitals shall not be held liable for service delays or failures caused by circumstances beyond reasonable control, including natural disasters, government actions, internet failures, or cyber-attacks.
13. DISPUTE RESOLUTION
• Any disputes shall first be resolved through mutual discussions.
• If unresolved, disputes will be settled through arbitration in accordance with the laws.
• The prevailing party shall be entitled to recover reasonable legal fees.
14. GOVERNING LAW
• These terms are governed by the Consumer Protection Laws of the Federal Republic of Nigeria.
• Any legal actions shall be conducted in the appropriate courts of law.
15. CHANGES TO TERMS
• NextGen Digitals reserves the right to update these Terms & Conditions at any time.
• Clients will be notified of major changes affecting service agreements.
16. CONTACT INFORMATION
For inquiries regarding these Terms & Conditions, please contact us at:
• Email: report@digitalsbyng.com
• Phone: +234 (810) 008 7048
By using our services, you acknowledge and agree to these terms.
